Built on trust. Backed by style.
At CUstyles, we’re a new-age fashion startup with a simple goal: to deliver quality, comfort, and confidence right to your doorstep. If something isn’t quite right, we offer a 48-hour return or replacement window from the time of delivery.
⸻
Eligibility for Return/Replacement
To qualify:
• Request must be made within 48 hours of delivery
• Product must be unused, unwashed, unworn with original tags & packaging
• Proof of purchase is required
Note:
• No cash or bank refunds
• Approved amounts will be added to your CUstyles Wallet
⸻
How to Request
Reach out to us at:
📧 Email: query@custyles.com
📱 WhatsApp / Call: +91 62895 67667
Once approved, our delivery partner will schedule a pickup.
Return shipping is to be covered by the customer.
⸻
Wrong, Damaged, or Defective Items?
Contact us within 48 hours with photos/videos if your item is:
• Damaged
• Defective
• Incorrect
We’ll offer a replacement or wallet credit after evaluation.
CUstyles is not liable for damage during transit but we’ll always try to help.
⸻
Non-Returnable Items
• Sale or discounted items
• Custom/personalized products
• Orders with coupon codes
⸻
Return time frame
- Replacements and Exchanges for damaged Items will be delivered within 24-48 hours.
- Once Approved, Refund will be credited within 3-5 days.
⸻
Colour Disclaimer
Product colours may vary slightly due to lighting or screen settings.
⸻
We’re Growing With You
As a young brand, your support helps shape CUstyles. We’re committed to improving with every order, and we thank you for being part of our journey.
— Team CUstyles