Welcome to CUstyles. These Terms and Conditions govern your access to and use of our website, www.custyles.com, and all services and transactions offered through it. By using this website, you agree to be bound by the following Terms. Please read them carefully.
1. Overview
CUstyles is a global fashion and lifestyle brand offering curated apparel,
Bespoke Tailoring, and jewelry. We operate under a commitment to quality, originality, and customer satisfaction. These Terms apply to all users worldwide.
2. Product Availability
All products are offered subject to availability. We reserve the right to limit quantities, revise selections, or discontinue items at any time without notice. Product images and descriptions are representative and may vary slightly from the final product.
3. Pricing & Payments
– All prices are displayed in Indian Rupees (INR) by default. International currencies will reflect based on location or checkout preferences.
– Prices are inclusive of applicable taxes unless otherwise stated.
– We accept secure online payments via credit/debit cards, UPI, net banking, and global payment gateways.
– Cash on Delivery (COD) is not available.
4. Order Processing & Cancellations
– Orders are confirmed via email or SMS upon successful payment.
– Once processed, orders cannot be modified or cancelled.
– CUstyles reserves the right to cancel any order due to unavailability, pricing errors, payment issues, or suspicious activity.
5. Shipping & Delivery
– We deliver globally via trusted logistic partners.
– Estimated delivery time is 3–10 business days, depending on location and customs procedures.
– Shipping charges and delivery timelines are displayed at checkout.
– CUstyles is not liable for delays caused by customs, weather, or courier disruptions.
6. Returns & Refunds
Customer satisfaction is a core value at CUstyles. We accept return or refund requests within 48 hours of order delivery, subject to the following conditions:
Eligible Returns:
– Product must be unused, unworn, and returned with original tags and packaging intact.
– Return requests must be submitted via email to query@custyles.com within 48 hours of receipt.
Non-Returnable Items:
– Sale or discounted merchandise
– Custom or personalized items
– Orders placed using coupon codes
Refunds are issued within 7–10 business days after quality verification. Shipping costs are non-refundable unless the return is due to a verified error on our part.
For more detail on Return & Refund, please refer the “CUstyles Return, Replacement & Refund Policy”.
7. Intellectual Property
All content on www.custyles.com, including designs, product images, brand names, logos, graphics, and written material, is the intellectual property of CUstyles or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. User Responsibilities
By using this website, you agree not to:
– Engage in unlawful, harmful, or fraudulent activity
– Misuse, modify, or tamper with site features
– Upload or distribute offensive, misleading, or unauthorized content
– Attempt to breach site security or access restricted systems
Violation may result in suspension of account access and legal action.
9. Privacy & Data Protection
Your privacy is important to us. All data is handled in accordance with our Privacy Policy, which outlines how personal information is collected, used, and protected.
10. Limitation of Liability
CUstyles shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or any product purchased through it. Product performance and appearance may vary slightly from images shown.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes will be resolved exclusively in the courts located in Kolkata, West Bengal, regardless of the customer’s country of residence.
12. Amendments
CUstyles reserves the right to modify these Terms at any time. Any updates will be posted on this page. Continued use of the website after such changes constitutes your acceptance of the revised Terms.
Contact Information
For any inquiries, support requests, or order issues, please reach out to:
CUstyles
📧 Email: query@custyles.com
📱 WhatsApp / Call: +91 62895 67667
🌐 Website: www.custyles.com
Thank you for choosing CU STYLES—your trusted Premium Fashion Store for handcrafted elegance and personalized fashion.